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Josh
Josh, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 17933
Experience:  Hardware Expert
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I show camera in my computer but do not know how to use for

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I show camera in my computer but do not know how to use for web cam? The thing where I can see and talk on my computer.
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: when i look for it it goes to hp printer. my personal camera is a nikkon
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I don't know what to use
JA: Anything else you want the electronics expert to know before I connect you?
Customer: i wasn't sure if there is a cost to having that type of service on my computer

Hi! My name is ***** ***** I will be assisting you. Let's get started!

What is the make/model of your computer?

Josh and 6 other Computer Hardware Specialists are ready to help you
Customer: replied 1 month ago.
Lenova AMD A10 and about 1 year old

Are you trying to record yourself or use a program like Skype?

Customer: replied 1 month ago.

Do you have Skype installed?

Customer: replied 1 month ago.
no what is the cost?
Customer: replied 1 month ago.
does it just get downloaded?

Skype is a free program.

Click here: https://www.skype.com/en/

Click on Download Skype then run the downloaded file

Customer: replied 1 month ago.
Thank you. I did download and it asks for - states can't detect sound card and no webcam found. what do i do?

What is the make/model of your monitor?

Customer: replied 1 month ago.
Monitor is Gateway i do not know model but 19", 1440X900

Unfortunately, the monitor does not have a built-in web cam so you would need to purchase one.

You can buy a web cam for around $15-$20 at a local electronic store.

Customer: replied 1 month ago.
Best Buy would have this, wouldn't they? and is the installation difficult as I am handicapped? does this also include the sound card or is that something else I have to purchase?

Yes, they would.

The install is plugging it into your computer so around 1-2 minutes.

Customer: replied 1 month ago.
Thank you.

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