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Pete
Pete, Computer Expert
Category: Computer Hardware
Satisfied Customers: 17021
Experience:  CISCO certified computer and networking expert.
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My computer is ok but Majic one will not connect to any of

Customer Question

my computer is ok but Majic Jack one will not connect to any of the compter inlets
JA: Have you tested the connections by doing a ping utility test?
Customer: Have never herd of anything like this but the connections that are on the system I was sent in November I have never been able to connect as the plugs do not fit computer junctions on my Compact home unit
JA: Have you installed any updates recently?
Customer: No but if it wont connect how would that help... I need new workings for the unit or would just like to return it . and also I have paid for a year for my use and have never been able to activate due to your unit "plugs" for a comput it appear do not fit any inlet on the computer.
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: Computer Hardware
Expert:  Pete replied 2 months ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 2 months ago.

What is the model number of the computer that you are trying to connect the Magicjack to?

Does the computer have any USB ports?

Expert:  Pete replied 2 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.