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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 10472
Experience:  Working to keep PC-type computers working since 1988.
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Need help confirming if a file looks like it has been hacked

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Need help confirming if a file looks like it has been hacked

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Please tell us about how the file looks, what sort of file it is, and what system (Apple, Windows, Linux, etc.) it is on.

Customer: replied 1 month ago.
Trying to link in

To post the file in order to have us look at it?

Customer: replied 1 month ago.
To look at
Customer: replied 1 month ago.
can you login to computer now?
Customer: replied 1 month ago.
For privacy, dont want to post what we are looking at with concerns.

I'm here. Tell me some about the file, then, if you cannot post it.

Customer: replied 1 month ago.
really need to have you look at it for safety and privacy

Well... if you cannot post it, and I must look at it, how am I to look at it? Any ideas? I confess it's a bit late and I don't see how we can do this evaluation and advisory process.

Customer: replied 1 month ago.
Keep trying to pay for your to link into computer
Ja site keeps sending errors on processing
Customer: replied 1 month ago.
can you request the abililty to look at from your end?
Customer: replied 1 month ago.
If i send a file link, will it stay private and not post on message board?

I see. Well, you could post it to a file posting site, but with a password ***** you only let me know. That might ... uh, no, that wouldn't be secure either, because the password ***** also be here as well as the link to the file's posting. Hmmm.... would you be willing to email the file to Customer Support at Justanswer, then have them forward it to me?

Customer: replied 1 month ago.
computer view would be private? correct?

I think so, yes.

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