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Richard
Richard, Computer Specialist
Category: Computer Hardware
Satisfied Customers: 33890
Experience:  Repairing computers for over 15 years
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This WiFi keyboard does not work but intermittentently,

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This WiFi keyboard does not work but intermittentently
JA: What's the make/model of your device? How old is it?
Customer: Asus-All-in-one. Purchased August-16
JA: How long has this been going on? What troubleshooting have you tried?
Customer: For some time Some times great then bad.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: This keyboard / mouse came as a package. the screen keyboard always works.

Hi there and welcome

Can you power off the Asus then hold the power button down for 60 seconds then release.

Connect the power cable, power it on and tell me how it now operates please.

Thank you

Richard and 2 other Computer Hardware Specialists are ready to help you
Customer: replied 8 days ago.
Well. it seems to be working OK now.
I did what you suggested above-- I will see if it continues. Sometimes it will work pretty well for a while then goof up for a spell.
Can't depend on it.
I run 3 screens for working the stock markets and that seems to be when it gets slow and messes the most often.
Customer: replied 8 days ago.
How can I be sure this will fix it?? I don't want to just spend more money.

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