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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 206
Experience:  Working to keep PC-type computers working since 1988.
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I cannot to install my magicJack with windows 10, A new

Customer Question

I cannot to install my magicJack with windows 10
JA: What's the make and model of your computer? And how long have you been using magicJack?
Customer: A new computer HP
JA: Have you installed any updates recently?
Customer: I had a magicJack plus it stopped to operate
JA: Anything else you want the computer expert to know before I connect you?
Customer: I bought a magicJack go my accountix 36863436my phone number is(###) ###-####
Submitted: 5 months ago.
Category: Computer Hardware
Expert:  syseng replied 5 months ago.

Hello,

My name is David.

First please plug the Magic Jack into another computer if you have one available, and let me know if the computer acknowledges and starts device installation.

Thanks,

David.