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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 206
Experience:  Working to keep PC-type computers working since 1988.
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I got a bill from Magic about 3 months ago paid it about 2

Customer Question

I got a bill from Magic Jack about 3 months ago paid it about 2 months ago and then I lost my Magic Jack phone service. I've pulled the Magic Jack plug out, waited a few minutes replaced it - nothing - then checked the wires to the router - pulled and replaced - nothing - the same with the phones - still won't work. Now what do I do??? Vern Wilson writing
JA: What kind of computer do you have?
Customer: Only my Magic Jack is causing problems - it's plugged into a router.
JA: Have you installed any updates recently?
Customer: Magic Jack updates??? No
JA: Anything else you want the computer expert to know before I connect you?
Customer: Nope - thanks Pearl
Submitted: 5 months ago.
Category: Computer Hardware
Expert:  IT Miro replied 5 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 5 months ago.

First, I suggest checking if your magicJack account is still active. To do that, simply log in to your magicJack account on this web page:

http://my.magicjack.com/

Once logged in, click on the Phone Numbers tab and you will see the expiration date for your magicJack service. What does it say there?

Type your reply below.

Thanks,

IT Miro

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