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Hello! My name is ***** ***** I will be assisting you today.
Usually when I have this problem, I do the following:
1.) Plug the keyboard into a different port
2.) Restart the computer.
For all intents and purposes, it should read the new keyboard, install it, and it should work correctly.
Please let me know if it doesn't by replying to the thread.
If this resolved the problem, please remember to rate my answer in the top right corner of the thread with 5-star so that I may receive credit for answering your question today.
Happy New Year!
Were you able to resolve this?