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Regardless of tearing the paper or not, we still have to get the paper out and the only way is to pull it out.
You may try going in from another way and pulling it out that way. Where exactly is it jammed at?
If you don't feel comfortable pulling the jammed paper out, then that would be your next step. If ever you are not sure or don't feel comfortable, that is always what should be done. Good luck to you!
There should be no charge for this since we didn't resolve it. Have a happy new year!