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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 194
Experience:  Working to keep PC-type computers working since 1988.
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I have a seagate external hardrive that plugs into a usb

Customer Question

I have a seagate external hardrive that plugs into a usb connection. it does not register or appear on my computor. have win 10
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: win 10 opp a put to gether machine
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer Hardware
Expert:  technicalcat replied 1 month ago.

Hello, and thank you for using this service.
I will help you now.

Have you tried plugging this hard drive into another computer to confirm it's working?

Customer: replied 1 month ago.
I have done this and nothing comes on the file list showing it is connected with usb connection. The other end ot the cord has two pins similar to the connections you get with most tablets and phones. One is little smaller than the other. I have 2 hard drives that are acting the same. One is called Vebartim and the other is called Seagate
Customer: replied 1 month ago.
Do not have time now. Your going to use logmein to do this I take it. E mail me back when I can do this connection