How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Computer Specialist
Category: Computer Hardware
Satisfied Customers: 32928
Experience:  Repairing computers for over 15 years
32989067
Type Your Computer Hardware Question Here...
Richard is online now
A new question is answered every 9 seconds

I have an iomega model LPHD-UP external hard drive which

Customer Question

I have an iomega model LPHD-UP external hard drive which will not be recognized by Windows 10. Is this too outdated or is there a fix?
JA: What kind of computer do you have?
Customer: Dell P55f
JA: Have you installed any updates recently?
Customer: yes mostly Apple synch/icloud
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Computer Hardware
Expert:  Richard replied 3 months ago.

Hi there and welcome

It does work on windows 10 and it uses the inbuilt drivers as all drives do

Connect it to a different USB port and tell me if it then connects please.