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Kevin T
Kevin T, IT Manager
Category: Computer Hardware
Satisfied Customers: 496
Experience:  IT Manager
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I am writing about my7 keyboard and received from your

Customer Question

I am writing about my7 keyboard and received from your comjpany a case number ***** I need to talkwith someone who will tell me what I have tgo do now.
JA: What's the make and model of your computer? And have you had problems with this keyboard in the past?
Customer: QArlene Hewitt I have dell desk top
JA: Have you installed any updates recently?
Customer: OThis is a problem with the keyboard where the white marking of the the keys is disapppearing. have emailed a picture and the information requested to you by email. Please get me to whoever covers keybaords and have them check my case number ***** I gave you
JA: Anything else you want the computer expert to know before I connect you?
Customer: Does the computer expert also responsible for the white ink disappearing from the keys?
Submitted: 23 days ago.
Category: Computer Hardware
Expert:  Kevin T replied 23 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 23 days ago.

What company did you buy this from?

Expert:  Kevin T replied 17 days ago.

Hi,

Is this still required?

Regards

Kevin