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Ask Russell H. Your Own Question

Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 185
Experience:  Working to keep PC-type computers working since 1988.
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Just need to ad a new cable receiver to my harmony 650, mac,

Customer Question

just need to ad a new cable receiver to my harmony 650
JA: What kind of computer do you have?
Customer: mac
JA: Have you installed any updates recently?
Customer: they update on an ongoing basis automatic
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 25 days ago.
Category: Computer Hardware
Expert:  Nathan replied 25 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 25 days ago.

Did you program the remote yourself initially?

Customer: replied 25 days ago.
Expert:  Nathan replied 25 days ago.

Okay what you'll need to do is plug the remote into your computer with the usb cable, open the logitech software, and then edit the programming by deleting the old receiver and adding the new one.

Do you need a link to install the software again, or do you still have it?