Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
Please explain the issue a bit more in detail. What radio are you using and what is the make and model of he radio?
my apology for the delay. Due to our timing the reply was late.
how is the Logitech Squeezebox radio connected?
Factory reset your Squeezebox Radio, press and hold the Power button until the unit turns off; then touch the Power button to restore power. Immediately press and hold the More button until a “Factory Reset” message appears on the screen. Alternatively, go to Home > Settings > Advanced > Factory Reset > Continue.
After successful reset reprogram the radio.