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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 206
Experience:  Working to keep PC-type computers working since 1988.
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I have been having trouble with my Magicjck connections. I

Customer Question

I have been having trouble with my Magicjck connections. I cannot call out on it or receive calls in. My calls in either are so dim in volume I can't hear them, or they go right to my voice mail. I have tried to restart and download many many times with no change .
JA: What kind of computer do you have?
Customer: I have desk top.
JA: Have you installed any updates recently?
Customer: No. I haven't received any.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Computer Hardware
Expert:  Kris Rodgers replied 7 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 7 months ago.

Is this Windows or Mac?

Customer: replied 7 months ago.
wINDOWS 10
Expert:  syseng replied 7 months ago.

Hello,

My name is David.

Was it previously working without issues?

Customer: replied 7 months ago.
Is this in addition to the $40 i previously paid? Or is in addition? I didn't get anyresult from it.
Expert:  syseng replied 7 months ago.

No, no additional funds are needed because deposit you paid is still in your JustAnswer account and not credited to the expert until you provide a positive rating.

So do you wish to proceed?

Expert:  Dustin replied 7 months ago.

Hi, my name is ***** ***** I am one of the experts here.

The previous two experts have opted out. before we close this questions I wanted to reach out to you and see if you still needed help, or if you have already found help elsewhere.

Please respond when you can, thank you.

Dustin S

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