How's it going.Let me read of your question. Give me a minute.
Is this Windows or Mac?
My name is David.
Was it previously working without issues?
No, no additional funds are needed because deposit you paid is still in your JustAnswer account and not credited to the expert until you provide a positive rating.
So do you wish to proceed?
Hi, my name is ***** ***** I am one of the experts here.
The previous two experts have opted out. before we close this questions I wanted to reach out to you and see if you still needed help, or if you have already found help elsewhere.
Please respond when you can, thank you.