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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 187
Experience:  Working to keep PC-type computers working since 1988.
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I cannot find the iomega hard drive. It is connected but no

Customer Question

I cannot find the iomega hard drive. It is connected but no window showed up on the screen.
JA: What kind of computer do you have?
Customer: HP pavilion dv7
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just that it is running windows ten
Submitted: 2 months ago.
Category: Computer Hardware
Expert:  technicalcat replied 2 months ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

Have you been able to plug this drive into a different computer to confirm it is working?

Customer: replied 2 months ago.
Changed my mind. Ill back up another way. Thank you for your time.
Customer: replied 2 months ago.
no thank you.
Expert:  Jins M. N. replied 2 months ago.

Hi, do you still need assistance in this matter or you need to file this for refund?

Regards

Jins

Customer: replied 2 months ago.
FILE FOR REFUND