Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
PC with Windows 7
Thank you, ***** ***** download install and run Belarc advisor.. This will show you the exact specs of the machine as well as running processes, etc. Once you have ran this send me the link to the results page. That way I can get a comprehensive look at whats slowing your computer down, and we can go from there.
*Belarc is free* And you can download it from here.
My apologies for the delay.. By the time you responded I had just left for dinner and couldnt view the file from my phone.
Ive just returned, and Im opening the file now and will respond shortly after I have had time to review it.
I never heard back from you.
Are you still there?
Moderator: we may need to open up this question to other experts as I have not heard from this expert in several days.
Hi, my name is ***** ***** I am happy to assist!
There are a couple of ways to quickly speed up your PC, already built into Windows 7.
First, I would run disk cleanup - if you type disk after pressing the start button, you will see it come up. Once it does and finishes its scan, put a check mark in everything. If you see a button to include system files, click that button first - it will run another scan, and then put a check in everything, then click ok. It will then clean up the temp files which will speed up your system.
The other thing you can do is run a Windows repair. Click start, and then type sfc /scannow. It will run a scan that will fix any broken operating system files.
2 programs not in windows that can help and are free are CCleaner (http://www.piriform.com/ccleaner) and Malware Bytes (https://www.malwarebytes.com).
I would recommend installing and running both. Both are free.
sfc/scannow is nowhere to be found