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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 185
Experience:  Working to keep PC-type computers working since 1988.
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I purchased a logitech BT keyboard K480 and cannot get it to

Customer Question

I purchased a logitech BT keyboard K480 and cannot get it to be recognized by my hp laptop
JA: What's the make and model of your computer? And have you had problems with this keyboard in the past?
Customer: This key board is new today. It successfully syncd with my tablet easily, but is not even recognized by my hp. It will take me a moment to figure out the make and model of my computer
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: im not so efficient with computers
Submitted: 1 month ago.
Category: Computer Hardware
Expert:  michelleclive replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 1 month ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 1 month ago.

Let me know when you are ready.