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Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Computer Repairer
Category: Computer Hardware
Satisfied Customers: 35252
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac.
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I purchased a HD Webcam C270 for my desk top plugged in for

Customer Question

I purchased a HD Webcam C270 for my desk top plugged in jack for pictures and such when trying to get photo to take and put on a site, window pops up and says webcam unavaiable. i am new to this so i need expert help
JA: What kind of computer do you have?
Customer: Ionovo pc windows 7
JA: Have you installed any updates recently?
Customer: not that i am aware of
JA: Anything else you want the computer expert to know before I connect you?
Customer: when the webcam came i plugged in the jack and a small window appeared that said downloading then that was it. also there was no information on set-up with package
Submitted: 1 month ago.
Category: Computer Hardware
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Please click on the Logitech website below:

http://support.logitech.com/en_in/product/hd-webcam-c270#download

, then there, download and install the Logitech Webcam Software, and check.

Please reply at the box below to continue. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

Please let me know if there is any trouble downloading the Logitech Webcam Software file called lws251... at the Logitech website I've provided above.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,