How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell H. Your Own Question

Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 194
Experience:  Working to keep PC-type computers working since 1988.
Type Your Computer Hardware Question Here...
Russell H. is online now
A new question is answered every 9 seconds

New motherboard, will not completely boot, error 62. I don't

Customer Question

new motherboard, will not completely boot, error 62. I don't have the graphics card in yet or all of the accessory wiring connected yet
JA: What kind of computer do you have?
Customer: z170a motherboard, i7 6700 cpu
JA: Have you installed any updates recently?
Customer: new install build had never booted yet
JA: Anything else you want the computer expert to know before I connect you?
Customer: ddr4 3200 ram, one installed in 2nd slot
Submitted: 4 months ago.
Category: Computer Hardware
Expert:  Dan replied 4 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Feel free to disregard the Premium Service Offer. That is an automated popup initiated by the web site. What is the make and model of the board please?