Welcome, I am Cory. Thank you for asking your question today.
I am sorry you are having trouble with your laptop.
Please unplug the laptop from the wall.
Remove the battery from the laptop
Press in and hold the power button for a full 10 seconds.
Once you do this, please plug in the laptop, turn it on and insert the battery.
Please let me know if it is charging after you complete the steps.
Please do not forget to use the star rating system above to give me credit for today.