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Ask Cory Your Own Question

Cory, Computer Repairer
Category: Computer Hardware
Satisfied Customers: 3229
Experience:  Computer Repair Technician 5+ Years of computer experence
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My battery charge indicates 0%, even though I have been

Customer Question

My battery charge indicates 0%, even though I have been charging it for days! ??? any thoughts?
JA: What kind of computer do you have?
Customer: T400
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, thank you
Submitted: 3 days ago.
Category: Computer Hardware
Expert:  Cory replied 3 days ago.

Welcome, I am Cory. Thank you for asking your question today.

I am sorry you are having trouble with your laptop.

Please unplug the laptop from the wall.

Remove the battery from the laptop

Press in and hold the power button for a full 10 seconds.

Once you do this, please plug in the laptop, turn it on and insert the battery.

Please let me know if it is charging after you complete the steps.

Customer: replied 3 days ago.
That works, thank you !!
Expert:  Cory replied 3 days ago.


Please do not forget to use the star rating system above to give me credit for today.

Thank you,


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