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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 203
Experience:  Working to keep PC-type computers working since 1988.
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Second opinion] - I have a remote control but I have

Customer Question

Second opinion] - I have a remote control but I have forgotten my login
JA: Have you tried having password ***** directions emailed to you?
Customer: I have forgotten my login ID
JA: Have you installed any updates recently?
Customer: yep
JA: Anything else you want the computer expert to know before I connect you?
Customer: not a
Submitted: 7 months ago.
Category: Computer Hardware
Expert:  Russell H. replied 7 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

What sort of login ID, on what device, or to what sort of account, have you forgotten, please?

Customer: replied 7 months ago.
I have Harmony remote control
Expert:  Russell H. replied 7 months ago.

(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)

What login do you have trouble with? the login to the Harmony control box?

Customer: replied 7 months ago.
Expert:  Russell H. replied 7 months ago.

Which exact model is the Harmony remote in question?

Do you have the MyHarmony software on your computer?

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