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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 185
Experience:  Working to keep PC-type computers working since 1988.
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My mouse runs by itself. I have VPCL21sfx. it moves across

Customer Question

my mouse runs by itself. I have VPCL21sfx.
it moves across my screen and will open other programs
Rob
***********
**********
Submitted: 2 months ago.
Category: Computer Hardware
Customer: replied 2 months ago.
I have windows 10
Expert:  Randy Computer Tech replied 2 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this. What is the model of your mouse and keyboard please?

Customer: replied 2 months ago.
Logitech and M317 mouse
Customer: replied 2 months ago.
keyboard K360
Customer: replied 2 months ago.
Sony all in one
Expert:  Randy Computer Tech replied 2 months ago.

okay, thank you. Did you install the logitech unifying software?

Customer: replied 2 months ago.
no software in box. Original sony mouse acts same way
Expert:  Randy Computer Tech replied 2 months ago.

okay,

See if you can Run hardware troubleshooter

  1. Press Windows + X key.
  2. From the jump menu select Control Panel.
  3. On the Top right click on view by and select large icons.
  4. Go to troubleshooting.
  5. On the Left panel click View all items.
  6. Select Hardware and devices troubleshooter and follow the on screen instructions.
Expert:  Randy Computer Tech replied 2 months ago.

Did that work?