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Dustin, Senior Technician
Category: Computer Hardware
Satisfied Customers: 12531
Experience:  Since the Tandy II Ive been utilizing and repairing hardware components. Also worked in The US Army as A Network Switching Systems Operator/Controller
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I am trying to get my M570 wireless trackball to work with a

Customer Question

I am trying to get my M570 wireless trackball to work with a new PC using Windows 10. No luck so far. Can you help?
JA: What kind of computer do you have?
Customer: Asus
JA: Have you installed any updates recently?
Customer: What kind of updates?
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, I just need help getting this mouse to work.
Submitted: 20 days ago.
Category: Computer Hardware
Expert:  Dustin replied 20 days ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Customer: replied 20 days ago.
I hope you can
Customer: replied 20 days ago.
Customer: replied 20 days ago.
Ok this is clearly a scam. I am leaving this page now and will dispute the charge. Thanks for nothing
Expert:  Dustin replied 20 days ago.

First, theres a very small usb adapter that we need to plug into the Windows 10 machine for it to recognize the M570. It looks like this

The color, or design may be a bit different but it should look like that.

Expert:  Dustin replied 20 days ago.

Once thats installed in the new computer.. Now we need the software.

Then, from t his download page, we need to install both pieces of software.

Setpoint, and also the unifying software. Download both, And open and install both, one at a time.

If you get stuck or run into any issues at all, let me know.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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