Hi. My name is***** you for your question and the opportunity to assist.
Can you tell me the program you are installing?
Is it working from this link: http://support.logitech.com/en_ca/product/rgb-gaming-keyboard-g910#download
Can we do a screen-sharing session and I'll see if I can get it installed?
Please give me a minute or two to set up the connection link and send it to you.
Thank you. From your computer, please click the link below (after reading this). On the page that opens after you click the link below, click the green I Agree button toward the bottom of the page, and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.
I'll need to open your question to the other experts.
Hello! My name is*****I am a certified computer professional who will assist you.It looks like the previous Expert is not available any more. I can continue assisting you.Please tell me if the problem with the Logitech software is still there?I am awaiting your reply.Thanks,IT Miro
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Hello!Let me know if you were able to receive my messages.