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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 185
Experience:  Working to keep PC-type computers working since 1988.
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I HAVE JUST PURCHASED A USED CORDLESS MOUSE, WINDOWS i5

Customer Question

I HAVE JUST PURCHASED A USED CORDLESS MOUSE
JA: What kind of computer do you have?
Customer: WINDOWS i5 PROCESSOR MOUSE LOGITECH M/N:T-RA18 WITH RECEIVER M/N: C-BA4-MSE REQUIRE THE DRIVERS
JA: Have you installed any updates recently?
Customer: YES JUST THE USUAL WINDOWS
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO THANKS
Submitted: 2 months ago.
Category: Computer Hardware
Expert:  John replied 2 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 2 months ago.

By default the required drivers will on windows and it will work when you plug in the receiver and turn on the mouse. Isn't it working that way ?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?

Sincerely,
John

Expert:  John replied 2 months ago.

Please answer my above questions so that i can help you better.

Sincerely,
John

Note: - Please reply using the box below.

Customer: replied 2 months ago.
I have managed to get it working by pressing reset button on track ball at the same time pressing button on receiver
for a few seconds. now it is ok . I did not want to sign up to a monthly agreement and only found out those options well into the request. Bit underhanded I think.
Expert:  John replied 2 months ago.

Glad to know that you have solved the issue.I will request to close this question and cancel monthly subscription if there is any.

Regards,

John