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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 182
Experience:  Working to keep PC-type computers working since 1988.
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My built in camera on my monitor will not work. I have tried

Customer Question

My built in camera on my monitor will not work. I have tried installing multiframe on my computer but it not work also. My monitor is VK278Q and I am running Windows 10.
JA: How much experience do you have with this particular machine?
Customer: I put it together myself.
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no not unless he need some other information.
Submitted: 28 days ago.
Category: Computer Hardware
Expert:  Martin replied 28 days ago.

Hello, how are you?

Have you checked the device manager and tried scanning your system for updates?

If you're not sure how we can do a secure remote session which will allow me to install the camera for you remotely.

Customer: replied 28 days ago.
I tried that
Expert:  Martin replied 28 days ago.

If you click here you should be able to expand "Utilities" and download the Windows 10 driver for the camera:

Expert:  Martin replied 28 days ago.

Were you able to do that?

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