I'm sorry about the issue. Is this a new camera or new computer? Or was it working fine previously?
What's the model of your Logitech HD 1080p camera, such as C615 or C920, etc.?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Please reply back to continue. Thank you,
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Do you still need help with your logitech camera and your computer ?