Hello, and thank you for using this service.
Sorry to hear you are having trouble. Please give more details so I can assist you further.
Is this the first time using the iXpand on this iphone?
This may resolve the problem. If not , please follow up with me for further troubleshooting.
Force quit the iXpand Drive app
1. Double tap the Home button on your iOS device
2. Scroll to the iXpand Drive app and swipe the app up to force quit the app
3. Relaunch the iXpand Drive app
Arranging content should complete and the iXpand Drive app should now launch normally.
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