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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 185
Experience:  Working to keep PC-type computers working since 1988.
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Wireless MK320 keyboard will not type..all locked up,

Customer Question

wireless MK320 keyboard will not type..all locked up
JA: What's the make and model of your computer? And have you had problems with this keyboard in the past?
Customer:###-##-####sy140uk mk320
JA: What troubleshooting have you tried?
Customer: putting in new batteries
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: i paid visa and have not heard anything please
Submitted: 3 months ago.
Category: Computer Hardware
Expert:  Louie replied 3 months ago.

Hi, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially , is the wireless keyboard completely/electrically dead?

Have you tried unplugging and then re-plugging back in the USB part? Do the wireless mouse work?

Still and if the batteries are new, then have you tried to clean the battery contacts using foam swab lightly dipped in household alcohol? ...and then allowed to air dry?

Please post back results / observations of the above once tried/checked.