Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Are you saying that the computer previously has Windows Vista, and the drive worked fine. Now you upgraded to Windows 10 and the drive is no longer detected? Is that the case? Or is this computer originally has Windows 10 installed?
Please let me know by replying to me here so that I can help you further.