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Hello, and thank you for using this service.
Sorry to hear you are having trouble. I will endeavor to help.
Please give me more details on the actual problem you are having with the computer, so I can further assist.
When you power on the computer, what happens and what do you see on the screen? Please give me any errors or messages exactly as they appear.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
let me know what time you will be available i will assist you to fix the problem.