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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 185
Experience:  Working to keep PC-type computers working since 1988.
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Sorry, I let my magic Jack laps because I was in hospital.

Customer Question

Hi, Sorry, I let my magic Jack laps because I was in hospital. I've tried to get back in but I forgot my code. Can you please help me. and I don't know what my password ***** *****
Submitted: 3 months ago.
Category: Computer Hardware
Expert:  Russell H. replied 3 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I think that the situation, bad as it seems, can be helped with some.

First of all, and as to the password ***** you have forgotten, here's how to retrieve it:

https://web03.magicjack.com/my/index.html

and enter your username (i.e. your phone number of your MagicJack, or your email), then try to log in with no password.

Then when that fails, use the Forgot Password? link.

Customer: replied 3 months ago.
Expert:  Jason Jones replied 3 months ago.

Hello,
I am the person that will be helping you today.

When you attempt to reset the password ***** do you have any problems?

I will be standing by, looking forward to your response.

Thank you,
Jason