Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Possibly. Can you try this for me first?
Take out battery and power cord. hold down the start button for 30 seconds.
put battery and power cord back in and try to start up as normal. Tell me if it boots?
Also, (would you factory reset this if possible since the pics are off now or did you still want to save data
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I am sending you the link for steps (you may want to keep it up while doing this on another pc or print directions)
Remember, 2 things here.
1. All your data will be gone. It will be as if you first bought it IF it can be recovered. (we may need install options as last resort
but i have a few in mind if we need to. But, very time consuming)
2. This is a 'timing' process. If you cannot do it 5xs in a row with the F8 key? Try again and again! Even experts have problems
doing this the first time on machines due to finding the perfect 'time' to hit that F8 after start up) Let me know what happens and
if you could recover.
Thats fine. We can bypass it. Let me review your pc specs. BRB.
You have a VGA on the left side of your computer. If you can get a vga to hdmi connector (bestbuy or electronics store
will have this) you can put the vga cord in on your computer and put the hdmi on anything like a monitor or tv (i do this with
my second monitor that is dell with VGA/Hdmi)
Also, this brings up an interesting point. Here is the thing. Can you get a flashlight for me or REALLY bright lamp? Shine it right on
the monitor and start your computer and try to see if it is still 'blank'? If this is the case, your pc isnt the issue. it is your monitor
and i can show you how to replace it.
Let me know what you would like to do?
Take your time. Sometimes it takes a couple days to get things finished up. I will stay with you until we figure out a resolution
that works for you. (if you get that vga/hdmi cord, make sure your tv or other monitor has an hdmi port to run it thru)
This will tell us if it is the laptop or screen.