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technicalcat
technicalcat, Consultant
Category: Computer Hardware
Satisfied Customers: 1560
Experience:  20 years combined corporate and small business experience.
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The keyboard is not responding. Keys work in Bios. Went in

Customer Question

The keyboard is not responding.
JA: What's the make and model of your computer? And have you had problems with this keyboard in the past?
Customer: Keys work in Bios.
JA: What troubleshooting have you tried?
Customer: Went in the bios check to see if the keys work
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
Submitted: 3 months ago.
Category: Computer Hardware
Expert:  Kevin T replied 3 months ago.

Hi,

It's a driver issues. I could connect and move your mouse and reinstall the drivers?

Expert:  technicalcat replied 3 months ago.

Hello, and thank you for using this service.

Sorry to hear you are having keyboard troubles. Please tell me more details so I can better assist.

What is the make and model of this keyboard, and what is the make and model of your computer?