May I remote in once more and fix this for you?
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 55 and click the circle button to start the remote application.(After the file finishes downloading, please open the file and run it.)
I am connected.
All is working now.
In the future, if you wish to work with me, Jason Jones, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For Jason Jones Only!"
My Profile page:http://JasonFixedit.com
I am very sorry to hear that. I will be out for the next few days and I have run out of ideas.
For this reason, I am opting out of the question and allowing another expert the chance to help.
The next expert will see all that is on this page, so there will be no need to repeat anything.
When another expert picks this up, you will be notified by email.
Thank you for your patience.
Hi. My name is***** you for your question. Let me know when you're available, I'd like to take a stab at this.
Thank you. From your computer, please click the link below (after reading this). On the new page, click the green I Agree button and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.
Having trouble getting connected?
I didn't ask for more money. Disregard any pop up and get me connected.
Don't click on it.
You still available?
OK. I need to connect to the computer that wants to connect TO the shared printer.
From that computer, please click the link below (after reading this). On the page that opens after you click the link below, click the green I Agree button toward the bottom of the page, and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.
The link above has timed out. Use the one below
It was but I was connected to see that what I was going to try had already been done. I'm out of ideas on this
but maybe one of the other experts will have another idea.
Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.Do you still require assistance with this problem? If so, I can assist you.
I suggest we establish a secure remote session so that I can assist you directly.
Are you available now? If not, let me know when is the best time for you.
Hello again!I am following up with you to see if you still require assistance, since you haven't replied to my last message.Let me know,IT Miro