Hello David, and thank you for choosing JustAnswer.com
This issue with your printer not working properly could have a LOT of different causes, and it can be very difficult to narrow it down.
So, the first thing is......what is the MAKE and MODEL of the printer?
When did this happen? Why do you think this happened?
I know you mentioned Brother as the MAKE.....but what is the MODEL number of the printer?
Also, what kind of computer are you PRINTING FROM?
What is the MAKE and MODEL of the computer?
Hello, are you still in need of help?
If you would prefer.....we can do a REMOTE SESSION that allows me to SEE and control your computer to fix or resolve the issue with the printers.
Please reply below.