How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask michelleclive Your Own Question

michelleclive
michelleclive, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 4864
Experience:  Computer Science(Hons)
26798893
Type Your Computer Hardware Question Here...
michelleclive is online now
A new question is answered every 9 seconds

I have a simpletech 500 gb external hard drive and somehow i

Customer Question

i have a simpletech 500 gb external hard drive and somehow i lost the cables is it possible to buy theese cables i live in canada and dont know where to go
thanks-
Submitted: 6 months ago.
Category: Computer Hardware
Expert:  michelleclive replied 6 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 6 months ago.

click a picture of the hard drive port where the cable gets connected and post it here.

Customer: replied 6 months ago.
do you have a phone number i can call you
Expert:  michelleclive replied 6 months ago.

Phone call and remote assistance is an additional service do you want to opt for it i can call you in that case.

Expert:  michelleclive replied 6 months ago.

Please confirm is this the hard drive you have?

Expert:  michelleclive replied 6 months ago.

If you have any question feel free to ask.

Expert:  michelleclive replied 6 months ago.

Its available on Amazon USA.