My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
By the way, would you please reset monitor settings to default. All we have to do is in laptop only
Once setting is set to default please do this..
1: Connect HDMI cable
2: Press Window key and P button in keyboard
3: Select projector option to Duplicate
4: Check monitor screen displays in correct way
Please update status
ok. select Projector only option and check resolution
(Press Window key and P button in keyboard)
Once computer sets on that option..
Try to increase screen resolution as you do normally
Once computer is set on that option, increase screen resolution as you do normally
From Desktop, right click > Screen Resolution > Increase resolution
What options you get when pressed window key and p?
Select Second Screen
Then from Desktop, right click > Screen Resolution > Increase resolution
If you still find difficult, please share second monitor model
Please wait, i am checking the manual..
Meanwhile could you please check if there a fit screen option in monitor settings
On Monitor Setting: Bring Monitor Menu > Select Auto Image option
Check if that adjusts the screen
can you read the monitor options please
Manual Image Adjust > Take Aspect Ration > change ratio level and check for any change
Can you read Main Menu please
See this image
Press button 1 for Main Menu
Select Memory Recall
Lets reset Monitor Settings
Select Memory Recall from Main Menu
Is it after pressing Memory Recall button the screen changes its resolution
Do you have trouble connecting monitor on other computer or device
Just check :
Press Window key and p button on computer
Check screen resolution comes normal
Does screen displays all files regardless of big screen
Or are you missing some part of original screen like missing Windows Start button(left), Time (right) etc
Also make sure you set screen resolution for Display 2 on screen resolution section. By default computer displays Laptop display which is Display 1
That means we have to work on monitor side, but options like auto adjust, aspect ratio is missing as per your reply...
Let me see my colleagues can help you on this. For that reason i shall opt out
set it to duplicate and let me know what it looks like please