How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell H. Your Own Question

Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 185
Experience:  Working to keep PC-type computers working since 1988.
13568747
Type Your Computer Hardware Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I have a mini dx3 I haven't use it in a while n I forgot the

Customer Question

I have a mini dx3 I haven't use it in a while n I forgot the password ***** I went to use it today. I just wann kno how to reset it
JA: When did you last reset your username and password?
Customer: Neva reset it wen I set it up tho was wen I first got it bout a yr ago
JA: What troubleshooting have you tried?
Customer: Wat u mean
JA: I hope not.
Customer: Huh
JA: What confuses you?
Customer: Wats trouble shooting
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: That's bout it any else u think that would help
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer Hardware
Expert:  Isaac Franklin replied 4 months ago.

Hi, and welcome to Justanswer. My name is ***** ***** i will be assisting you today.

In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?