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Pete, Computer Expert
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I am having a problem with my IX2 NAD,is is showing as

Customer Question

I am having a problem with my IX2 NAD,is is showing as connected in the storage manager but is also indicating as "the ix2/2 device is currently unavailable"
The lights are showing white and blue.
I have tried connecting directly to my laptop, but it is not discovering the device.
Submitted: 11 months ago.
Category: Computer Hardware
Expert:  Pete replied 11 months ago.

Hi Russell,

If your iX2 NAS is indicating as currently unavailable, then first ensure you have the latest version of Storage Manager installed.

Try temporarily disabling any anti-virus and firewall software that may be running to see if that helps.

If it still won't show as available, try connecting it to a different computer.

Let me know how you get on.

Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips greatly appreciated :)
Alternatively, please reply back if you need further assistance.

Expert:  Pete replied 11 months ago.

Hi, just checking in on your question, do you need any further assistance?

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