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Pete, Computer Expert
Category: Computer Hardware
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Experience:  CISCO certified computer and networking expert.
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I am having a problem with my IX2 NAD,is is showing as

Customer Question

I am having a problem with my IX2 NAD,is is showing as connected in the storage manager but is also indicating as "the ix2/2 device is currently unavailable"
The lights are showing white and blue.
I have tried connecting directly to my laptop, but it is not discovering the device.
Submitted: 3 months ago.
Category: Computer Hardware
Expert:  Pete replied 3 months ago.

Hi Russell,

If your iX2 NAS is indicating as currently unavailable, then first ensure you have the latest version of Storage Manager installed.

Try temporarily disabling any anti-virus and firewall software that may be running to see if that helps.

If it still won't show as available, try connecting it to a different computer.

Let me know how you get on.

Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips greatly appreciated :)
Alternatively, please reply back if you need further assistance.

Expert:  Pete replied 3 months ago.

Hi, just checking in on your question, do you need any further assistance?

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