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Pete
Pete, Computer Expert
Category: Computer Hardware
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I am having a problem with my IX2 NAD,is is showing as

Customer Question

Hi
I am having a problem with my IX2 NAD,is is showing as connected in the storage manager but is also indicating as "the ix2/2 device is currently unavailable"
The lights are showing white and blue.
I have tried connecting directly to my laptop, but it is not discovering the device.
Russ
Submitted: 11 months ago.
Category: Computer Hardware
Expert:  Pete replied 11 months ago.

Hi Russell,

If your iX2 NAS is indicating as currently unavailable, then first ensure you have the latest version of Storage Manager installed.

Try temporarily disabling any anti-virus and firewall software that may be running to see if that helps.

If it still won't show as available, try connecting it to a different computer.

Let me know how you get on.

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Pete.
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Expert:  Pete replied 11 months ago.

Hi, just checking in on your question, do you need any further assistance?

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