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Ask Russell H. Your Own Question

Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 185
Experience:  Working to keep PC-type computers working since 1988.
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My magic keeps telling mr to connect to the internet. when

Customer Question

my magic jack keeps telling mr to connect to the internet. when is signing in I get the dial tone for 20 seconds. how to fix this . I am using windows 10
JA: How long has this been going on?
Customer: about one week after we had interruptions to our service from our providers. I have a zhone router
JA: What troubleshooting have you tried?
Customer: re
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: uninstalling magic jack and re installimg
Submitted: 4 months ago.
Category: Computer Hardware
Expert:  Dustin replied 4 months ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

Do you have a magicjack plus, that plugs into your wall and to the router directly?

or do you have the old magicjack which connects to a usb port on your computer and thats how you use it?

Expert:  Dustin replied 4 months ago.

Hello again. I havent heard back from you since you viewed my reply. Did you still need help with this issue? Please respond so we can discuss the problem further or close out the question.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.