Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Did the alignment fail on your printer? if so, what printer is it? by maker and model.
If it was one of several kinds of inkjet printer, failing automatic alignment is not always the end. Sometimes a manual alignment can be done instead, and the difficulty can be passed that way.
Let me know more about the problem, please, and I will instruct you further.