My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnecte
Tell me on what device the message appear?
Thanks for your reply..
Would you please share the exact message coming from security system?
Also share the security system model?
(If you really don't want to continue the question, please let me know)