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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 204
Experience:  Working to keep PC-type computers working since 1988.
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I need assistance putting my computer back together and

Customer Question

I need assistance putting my computer back together and getting my wifi printer working. m or do I buy a new one ?
Submitted: 11 months ago.
Category: Computer Hardware
Expert:  Eric Ewing replied 11 months ago.

Hi! I'm Eric, a computer expert who's been paired with you through JustAnswer.com. I'm reviewing your question now, and will return w/ an answer soon!

Expert:  Eric Ewing replied 11 months ago.

Hi Customer! Can you tell me what kind of computer you have? Also, you mention it needs put back together...how "apart" is it currently?

Customer: replied 11 months ago.
I also cannot gedt the wi on the printer to work. I am a mess here.
Expert:  Eric Ewing replied 11 months ago.

I see you request our Remote Assistance service. Before we proceed with that, can you tell me: is your computer physically apart, or is it the software that's a mess? If the former, our Remote Assistance service wouldn't help you (as it requires your PC to be able to boot into Windows in order to run our remote connection program).

I did see your message regarding the printer, too. What model printer do you have?