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Hello, my name is ***** ***** I am happy to help. I have experience with many BenQ monitors. Do you have another machine that you can test the DVI input with? Or, is the other monitor you are testing with on that PC also DVI?
Thank you for the answer. Can you please upload a picture here of the connector that you are using? I have seen similar problems before and often it related to the refresh rate or natural resolutions of the monitor.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
What window os it has?