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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 203
Experience:  Working to keep PC-type computers working since 1988.
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I recently upgraded to windows 10 and am wondering if my

Customer Question

I recently upgraded to windows 10 and am wondering if my Iomega Prestige Desktop hard drive will work with 10 or is there an upgrade I need?
Submitted: 11 months ago.
Category: Computer Hardware
Expert:  Hunter Owens replied 11 months ago.

Hello, it will be my pleasure to assist you today.

Expert:  Hunter Owens replied 11 months ago.

When did you purchase the Iomega Prestige Desktop hard drive?

Customer: replied 11 months ago.
NOV 2010
Expert:  Hunter Owens replied 11 months ago.

Have you tried connecting it to your computer already?

Customer: replied 11 months ago.
Expert:  Hunter Owens replied 11 months ago.

And it's not visible or do you see a different problem?

Customer: replied 11 months ago.
NO IT IS VISIBLE. JUST DID NOT KNOW IS THERE IS AN UPGRADE TO DRIVER?
Expert:  Hunter Owens replied 11 months ago.

There are a few different variations of the Iomega Prestige hard drive, so need to see which one is yours. Did you upgrade from Windows 8 or which version of Windows?

Customer: replied 11 months ago.
WINDOWS 7
Expert:  Hunter Owens replied 11 months ago.

Thanks. I'm looking into this. It looks like people with the Iomega Prestige hard drive started having compatibility issues with Windows 8. I'm seeing if they were able to resolve it

Expert:  Hunter Owens replied 11 months ago.

Thank you for your patience. Unfortunately, Iomega is no longer around as a company, so Windows 10 drivers are not available. Do you have any older computers around?

Customer: replied 11 months ago.
NO
Expert:  Hunter Owens replied 11 months ago.

This is an unfortunate situation then. Do you have files on there which you have stored nowhere else?

Customer: replied 11 months ago.
NO I DON'T

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