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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 182
Experience:  Working to keep PC-type computers working since 1988.
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My Maxtor OneTouch 4 is sending out a "Help" message of

Customer Question

My Maxtor OneTouch 4 is sending out a "Help" message of "Cannot find EasyManage". The message is usually repeated 3-5 times in the course of a back-up. How to I cure this issue? (Bill C. )
Submitted: 4 months ago.
Category: Computer Hardware
Expert:  Jess M. replied 4 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Are you using Windows Vista, 7, 8 or 10?

Also, can I remotely access your computer so that I can directly check and fix the issues while you watch?

Please let me know by replying to me here so that I can help you further.

Best regards,

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