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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 185
Experience:  Working to keep PC-type computers working since 1988.
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My i pad is lock up on terms and conditions and cannot turn

Customer Question

my i pad is lock up on terms and conditions and cannot turn it off
keith
Submitted: 6 months ago.
Category: Computer Hardware
Expert:  Cody replied 6 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 6 months ago.

Can you plug the ipad into your computer?

Customer: replied 6 months ago.
no cannot plug into computer
Customer: replied 6 months ago.
cannot turn off i pad
Expert:  Cody replied 6 months ago.

you don't have a power cable for it?

Customer: replied 6 months ago.
no , no ehere to plug in
Customer: replied 6 months ago.
no where to plug into
we use wi fi
Expert:  Cody replied 6 months ago.

I don't know what you mean. If you have the charger, you can plug it into your computer.

Customer: replied 6 months ago.
I do have power cord that can plug into computer
Customer: replied 6 months ago.
what happens now
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Help via Email or Text Message. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 6 months ago.
email help thanks
Expert:  Cody replied 6 months ago.

do you have itunes installed, does itunes recognize the ipad?

Customer: replied 6 months ago.
not sure
Expert:  Cody replied 6 months ago.

open itunes unplug/plug ipad into computer

Customer: replied 6 months ago.
No
Expert:  Cody replied 6 months ago.

what?

Customer: replied 6 months ago.
try connectimg ipad to iTunes ,still locked on ipad screen
Customer: replied 6 months ago.
Not paying any more money
Expert:  Cody replied 6 months ago.

ok unplug the charger and leave the ipad until the battery runs out

Expert:  Cody replied 6 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.