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Richard
Richard, Computer Specialist
Category: Computer Hardware
Satisfied Customers: 34669
Experience:  Repairing computers for over 15 years
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I was reading tips and thought the speech activation looked

Customer Question

i was reading tips and thought the speech activation looked cool and turned it on - not sure how - but i am locked out of m iPad- help!
Submitted: 11 months ago.
Category: Computer Hardware
Expert:  Richard replied 11 months ago.
Hi there and welcomeIs the iPad asking you for a pin to unlock the screen? Or your Apple ID Password?
Customer: replied 11 months ago.
it is asking for my password, but does not acknowledge it.
Expert:  Richard replied 11 months ago.
Ok, can you hold the home and power buttons for about 10 seconds until you see an Apple Logo, then release.Then let it restart and tell me if it then accepts it please.
Customer: replied 11 months ago.
i am not sure what the problem is here?
Expert:  Richard replied 11 months ago.
I gave a set of instructions to you to do Debbie, did you complete this? What was the results? If you missed it, I repeated it below againcan you hold the home and power buttons for about 10 seconds until you see an Apple Logo, then release.Then let it restart and tell me if it then accepts it please.
Customer: replied 11 months ago.
It shows me you have responded, but i cannot open my iPad to see it. it is talking, but not accepting any response from me.
Customer: replied 11 months ago.
i did turn it off and when i turned it back on nothing had changed, except that it is talking to me, but will not accept my response.
Expert:  Richard replied 11 months ago.
ok, the instructions where not to turn if off Debbie, ill repeat them for youcan you hold the home and power buttons for about 10 seconds until you see an Apple Logo, then release.Then let it restart and tell me if it then accepts it please.
Customer: replied 11 months ago.
it gives me the option to turn it off, but no apple icon.
Expert:  Richard replied 11 months ago.
You keep both buttons held until you see the apple logo please

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