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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 185
Experience:  Working to keep PC-type computers working since 1988.
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I have these two devices (modem/router) and some

Customer Question

Hello,
I have these two devices (modem/router) and some times they simply stop connecting with the internet. I'd like to know what should I do so I don't have this problem anymore.
Pictures attached.
Thanks!
Submitted: 6 months ago.
Category: Computer Hardware
Expert:  Jason Jones replied 6 months ago.
Hello,I am the person that will be helping you today.When one device has a problem on the network, do all devices not have access anymore? How do you fix the problem, when it does occur?I will be standing by, looking forward to your response.Thank you,Jason
Customer: replied 6 months ago.

Hello Jason,

I'm trying to attach the pictures with the model details from the devices, but I'm having a hard time.

I'll try to figure this out so I can get back to you. thanks!

Expert:  Jason Jones replied 6 months ago.
Thank you,When one device has a problem on the network, do all devices not have access anymore? How do you fix the problem, when it does occur?